All orders can be returned up to 30 days after the ship date for a full refund minus shipping and gift wrap charges. If you would like to return a product from your order simply send the product back to the address below in its original packaging. You can expect a refund within one billing cycle of us receiving your returned product. 

Shipping cost is non-refundable for undelivered, unclaimed, returned and refused packages, unless we made an error.

Also, we understand customers must open items before determining if they like it. As long as the item is not used in excess, you will get a full refund for it. If not, you will be subject to a partial refund.

Returns Should be sent to:

BOOMSCENTS.UG

Returns
Order # (Include your order number)

Boom House – Main street Mubende

0752271797
[email protected]

Please note all charges and refunds are posted in Uganda Shillings.